Vacuum and Carpet Cleaner Repair

Get help with vacuum suction, brush roll, power, hose, unusual noise, water-flow, and carpet-cleaner performance issues. Submit a service request and tell us what is happening.

Common Vacuum & Carpet Cleaner Problems

• Vacuum not picking up dirt properly
• Loss of suction or weak airflow
• Brush roll not spinning
• Vacuum not turning on or shutting off
• Hose blockage or attachment problems
• Carpet cleaner not spraying or extracting water properly

Need Vacuum or Carpet Cleaner Repair?

Tell us what is happening with your vacuum or carpet cleaner and submit a service request online.

Frequently Asked Questions About Vacuum & Carpet Cleaner Repair

Find quick answers to common questions about suction, brush rolls, power, hoses, carpet-cleaner water flow, and service requests.

Why is my vacuum losing suction or not picking up dirt?

Loss of suction can be related to filters, clogs, hoses, seals, brush-roll concerns, airflow restrictions, or another appliance fault. Describe what you notice when submitting your service request.

Carpet-cleaner water-flow issues may be related to tanks, hoses, nozzles, pumps, blockages, connections, or another appliance concern. Include whether the cleaner is not spraying, not extracting, or leaking water.

Include the issue you noticed, such as weak suction, brush-roll problems, power issues, unusual noise, hose concerns, leaks, water-flow problems, or cleaning-performance issues. Add your preferred contact time so we can review your request.